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Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. At iceskirt, we genuinely believe that every customer’s voice matters—because, honestly, it’s your feedback that helps us grow and improve.
Fun fact: Our founder still personally replies to emails whenever possible. It’s a little tradition we’ve kept since day one. So don’t be surprised if you get a response signed with a handwritten touch!
Need help with an order? Curious about sizing? Or maybe you just want to share your latest iceskirt outfit with us—we’d love to see it! Here’s how you can reach us:
Prefer live chat? Look for the little bubble in the corner of your screen. We’ve got real people standing by, not bots—because, let’s be real, nobody likes talking to a robot.
We know you’ve got options when it comes to shopping online, so the fact that you chose us? That means the world. And if something isn’t quite right, tell us! We’re not perfect, but we’ll always try to make it right.
Last month, a customer suggested adding more petite sizes—and guess what? We did. Your ideas shape what iceskirt becomes. So go ahead, hit us with your best shot. We’re listening.
P.S. If you’re reaching out about an order, include your order number. It’ll help us help you faster. Just saying!
